Bill is too high to continue service. Need to cancel service and move to a new provider...

GetHuman761398's customer service issue with Charter Communications from June 2018

Help with my Charter Communications issue
Bill is too high to continue service. Need to cancel service and move to a new provider, or negotiate a lower price.
I trust that Charter Communications will make this right and come up with a resolution that is fair.
Help with my Charter Communications issue
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Charter Communications

Customer service issue
Reported by GetHuman761398
Jun 7th, 2018 - 2 mons ago
I have an issue with Charter Communications too
Fixed
Seen by 4 customers so far
Similar issue to 628 others
0 customers following this
Items needed
Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account
Timeline
GetHuman761398 started working on this issue
Jun 7th 11:46pm
GetHuman761398 indicated the issue is not fixed yet.
Jun 7th 11:48pm