Bill is too high to continue service. Need to cancel service and move to a new provider...

GetHuman761398's customer service issue with Charter Communications from June 2018

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The issue and preferred resolution, in GetHuman761398's own words:
Bill is too high to continue service. Need to cancel service and move to a new provider, or negotiate a lower price.
I trust that Charter Communications will make this right and come up with a resolution that is fair.
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Charter Communications

Customer service issue
Reported by GetHuman761398
Jun 7th, 2018 - 2 mons ago
I have an issue with Charter Communications too
Not resolved
Seen by 6 customers so far
Similar issue to 202 others
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Items needed
Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account
Timeline
GetHuman761398 started working on this issue
Jun 7th 10:15pm