All of our phones say "No line"-checked all lines and they seem intact. Is there work...

GetHuman-handoaj's customer service issue with Charter Communications from June 2018

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Help with my Charter Communications issue
Before contacting them, items GetHuman-handoaj may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
GetHuman-handoaj's next move: have a Charter Communications rep call.
Always use the GetHuman Phone tocall Charter Communications. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman-handoaj's own words:
All of our phones say "No line"-checked all lines and they seem intact. Is there work going on in our area?
I trust that Charter Communications will make this right and come up with a resolution that is fair.
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Charter Communications

Customer service issue
Reported by GetHuman-handoaj
Jun 6th, 2018 - 13d ago
I have an issue with Charter Communications too
Not resolved
Seen by 2 customers so far
Similar issue to 619 others
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Timeline
GetHuman-handoaj started working on this issue
Jun 6th 11:43pm