I know that my bill is past due but we had an emergency and had to go out of town. My n...

GetHuman628107's lower bill request issue with Charter Communications from April 2018

3 views
 | 
556 similar
 | 
0 following
Help with my Charter Communications issue
Before contacting them, items GetHuman628107 may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
GetHuman628107's next move: have a Charter Communications rep call.
Always use the GetHuman Phone tocall Charter Communications. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman628107's own words:
I know that my bill is past due but we had an emergency and had to go out of town. My name is Katherine Wright my phone number is ********** is there any way you can extend my time and let me have until Sa****ay april ** and I will pay my bill. Is the re anyway to keep it from being disconnected. Thank you have a great day
I trust that Charter Communications will make this right and come up with a resolution that is fair.
Help with my Charter Communications issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Charter Communications's attention and get better help faster. Tap below to get started.
Having Charter Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Charter Communications email you?
This email address isn't valid
Follow this issue
See how GetHuman628107 fixes it.
This email address isn't valid

Charter Communications

lower bill request issue
Reported by GetHuman628107
Apr 25th, 2018 - 3 mons ago
I have an issue with Charter Communications too
Not resolved
Seen by 3 customers so far
Similar issue to 556 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman628107 started working on this issue
Apr 25th 4:25pm