Hello,**I received four shopping cards (each worth ten dollars) as a gift. They were go...

GetHuman-caremari's customer service issue with CharlotteRusse.com from February 2019

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The issue in GetHuman-caremari's own words
Hello,**I received four shopping cards (each worth ten dollars) as a gift. They were good from ****-****, and I tried to put in an order yesterday, but the website would not let me. I kept receiving an error message that said "Your order could not be submitted. Please review your payment settings and try again." I took a screenshot of this error message and would be happy to send it along. I kept going back to Payment and everything was set and paid for. I tried multiple times throughout the day to submit the order, but it would never go through. I even emptied my cart and started from the beginning, but still no luck. I have not tried to put an order through today as the cards are now expired which means $** down the drain. The best solution for me would be to either be sent a new card for the same value or to have the cards reinstated. I would be happy to provide the card numbers and pins. I am not demanding anything, and If this solution is not possible, I understand. Any and all help would be most welcome! Hope you have a wonderful day!
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Customer service issue
Reported by GetHuman-caremari
Feb 14th, 2019 - 8 mons ago
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Feb 14th 10:03pm