I have two issues.*Firstly, you deducted $*.** from my refund twice - which is ridiculo...

GetHuman-juliadug's customer service issue with CharlotteRusse.com from December 2018

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The issue in GetHuman-juliadug's own words
I have two issues.*Firstly, you deducted $*.** from my refund twice - which is ridiculous because I made one order and it's not my fault*responsibility that you shipped it in * shipments, requiring * returns. At a MAXIMUM, you should have only deducted the price of shipping once. However, my other issue is that I remember your website saying on Black Friday that if returned within * weeks, there would be no shipping charge deducted at all. Please refund me the full $**.** I am owed.*Thank you
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Customer service issue
Reported by GetHuman-juliadug
Dec 9th, 2018 - 5 mons ago
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GetHuman-juliadug started working on this issue
Dec 9th, 2018 2:52pm