Checking in receipt of wire from escrow company

GetHuman820144's customer service issue with Charles Schwab Bank from June 2018

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Help with my Charles Schwab Bank issue
Before contacting them, items GetHuman820144 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
GetHuman820144's next move: have a Charles Schwab Bank rep call.
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The issue and preferred resolution, in GetHuman820144's own words:
The problem I ran into: Checking in receipt of wire from escrow company
I trust that Charles Schwab Bank will make this right and come up with a resolution that is fair.
Help with my Charles Schwab Bank issue
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Charles Schwab Bank

Customer service issue
Reported by GetHuman820144
Jun 25th, 2018 - 2 mons ago
I have an issue with Charles Schwab Bank too
Not resolved
Seen by 2 customers so far
Similar issue to 16 others
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Timeline
GetHuman820144 started working on this issue
Jun 25th 9:53pm