Hi, *I ordered online and did not know that it is in USD and not CAD. You guys should h...

GetHuman1664418's customer service issue with Champs Sports from November 2018

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The issue in GetHuman1664418's own words
Hi, *I ordered online and did not know that it is in USD and not CAD. You guys should have stated that clearly before people buy things, because the total almost doubled. I also would like to cancel my order and refund my money because of this - I did not receive a confirmation for them either so I am assuming the cancellation can go through. Please do this for me as I am an international buyer from Canada that needs the money back. *Also, I was on call twice waiting for ** mins each - I'm sure you guys are busy, but please make time for everyone. I probably wasted another $** trying to make an international call while trying to reach you for. Please please do this return for me before its sent out. I literally do not even have an order number, so email me back so that we can figure it out. I made a huge mistake and desperately need the money back. Your website is very slow and many things such as the live chat do not work as well.
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Champs Sports

Customer service issue
Reported by GetHuman1664418
Nov 30th, 2018 - 6 mons ago
I have an issue with Champs Sports too
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Seen by 4 customers so far
Similar issue to 40 others
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Items needed
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Email address on the account (if applicable)
Timeline
GetHuman1664418 started working on this issue
Nov 30th, 2018 11:10pm