Check declined, there is not a problem at the bank. lost several dollars worth of coupons

GetHuman738194's customer service issue with Certegy from June 2018

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The issue in GetHuman738194's own words
The problem: Check declined, there is not a problem at the bank. lost several dollars worth of coupons
GetHuman738194 did not yet indicate what Certegy should do to make this right.
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Certegy

Customer service issue
Reported by GetHuman738194
Jun 1st, 2018 - 6 mons ago
I have an issue with Certegy too
Not resolved
Seen by 6 customers so far
Similar issue to 660 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman738194 started working on this issue
Jun 1st 3:51pm