I HAD A LANDLINE INSTALLED IN MY HOME. THE TECH CAME OUT ON MONDAY AND SAID EVERYTHING...

GetHuman-skblac's Setup Service issue with CenturyLink from March 2021

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The issue in GetHuman-skblac's own words
I HAD A LANDLINE INSTALLED IN MY HOME. THE TECH CAME OUT ON MONDAY AND SAID EVERYTHING WAS READY TO GO. ) A TECH CAME OUT TODAY WITH CLEAR CAPTIONS TO SET UP MY EQUIPMENT. THERE IS SO MUCH NOISE ON THE LINE MY PHONE CAN'T CAPTION WHAT IS BEING SAID. I HAVE BEEN TRYING FOR * WEEKS TO GET THIS TAKEN CARE OF. THIS WAS THE *ND TIME A TECH WITH CLEAR CAPTION HAS COME TO MY HOME AND I STILL CAN'T USE MY EQUIPMENT. MY NEIGHBOR WAS ON HOLD FOR ** MINUTES TALKING WITH A CUSTOMER SERVICE AGENT AND THEN SHE WAS HUNG UP ON. I HAVE TRIED TO CALL BACK AND WAS ON HOLD FOR ** MINUTES. IT AMAZES ME THAT IT HAS TAKEN SO LONG AND I STILL DON'T HAVE PROPER SERVICE, BUT YOU CAN SEND ME MY FIRST BILL WITHIN DAYS. I EXPECT A PHONE CALL BACK TODAY IN ORDER TO GET THIS TAKEN CARE OF. THIS IS THE WORST SERVICE I HAVE EVER HAD. I AM ** YEARS OLD, I AM HARD OF HEARING AND I NEED THIS SYSTEM UP AND WORKING.*(***) ***-****

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CenturyLink

Setup Service issue
Reported by GetHuman-skblac
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 2533 others
0 customers following this

Timeline

GetHuman-skblac started working on this issue
Mar 19th 4:21pm
GetHuman-skblac indicated the issue is not fixed yet.
Mar 19th 4:21pm
GetHuman-skblac indicated the issue is not fixed yet.
Mar 19th 4:21pm
GetHuman-skblac indicated the issue is not fixed yet.
Mar 19th 4:21pm
GetHuman-skblac indicated the issue is not fixed yet.
Mar 19th 4:21pm
GetHuman-skblac indicated the issue is not fixed yet.
Mar 19th 4:21pm
GetHuman-skblac indicated the issue is not fixed yet.
Mar 19th 4:35pm

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