My phone company is CenturyLink. they sent me a letter saying they are not providing No...

GetHuman-thumpb's customer service issue with CenturyLink from December 2020

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The issue in GetHuman-thumpb's own words
My phone company is CenturyLink. they sent me a letter saying they are not providing Norton Protection on my internet. they said to go to their website to download McAfee for protection. It wont do anything. and says I don't have an account. My landline and internet service are all from CenturyLink. The website says my email address isn't valid.

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CenturyLink

Customer service issue
Reported by GetHuman-thumpb
Dec 15th, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 2648 others
0 customers following this

Timeline

GetHuman-thumpb started working on this issue
Dec 15th, 2020 11:18pm
GetHuman-thumpb indicated the issue is not fixed yet.
Dec 15th, 2020 11:22pm