Hello CenturyLink,**I recently received an email from CenturyLink that wanted me to ver...

GetHuman3706125's Technical Support issue with CenturyLink from December 2019

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Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman3706125's own words
Hello CenturyLink,**I recently received an email from CenturyLink that wanted me to verify my email address. Then it wanted me to provide all sorts of information name, address, mobile phone (which is not through CenturyLink--But I had to fill out all the blocks in order to submit the form. Stuck again.), my Social Security number, my mother's maiden name, and then my billing address.**My main issue is that it wants my credit card numbers. It assumes I want to put my phone bill on a credit card. This is not the case. Previously, I had it automatically withdrawn from my checking account at my local bank.**Can you help me wade through the complexities of this email and help me figure out how to put it back the way it was-- through my checking account at my local bank-- not through a credit card.**To help me best you will simply tell me what to do to fix the problems such as how to get me back to my local bank instead of a credit card.**Harry L Borger**-***-***-******** Crooked Creek Road*Gettysburg, PA *****

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CenturyLink

Technical Support issue
Reported by GetHuman3706125
Dec 23rd, 2019 - 2 years ago
Not resolved
Seen by 37 customers so far
Similar issue to 1389 others
0 customers following this

Timeline

GetHuman3706125 started working on this issue
Dec 23rd, 2019 11:18pm

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