Next monthly bill should be $**.** by being overcharged from previous monthly bill, then $**.** for Life.

GetHuman1963250's customer service issue with CenturyLink from January 2019

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The issue in GetHuman1963250's own words
As a Loyal Customer, I was told that my Internet bill will be $**.** per month as long as I stay with CenturyLink. Although, last month, my bill went up to $**.** per month. I called Customer Service and I was told that I will get a Credit of $**.** on my next bill. Looking at my account today, I still see a charge of $**.** instead of $**.**. When this issue will be resolved ?*Please advise.*Thanks for your time.*Regards,*Yvon Lambert**** ***-**** ***R
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CenturyLink

Customer service issue
Reported by GetHuman1963250
Jan 14th, 2019 - 9 mons ago
I have an issue with CenturyLink too
Not resolved
Seen by 5 customers so far
Similar issue to 2035 others
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Timeline
GetHuman1963250 started working on this issue
Jan 14th 6:12pm