after * months trying to pay my bill at the century link office in Fayetteville, NC I h...
GetHuman-longhawk's customer service issue with CenturyLink from January 2019
Help with my CenturyLink issue
First: share to improve GetHuman-longhawk's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-longhawk's next move: talk to CenturyLink when they open.
CenturyLink's call center is closed now. We will send GetHuman-longhawk a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-longhawk may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-longhawk's own words
Like everyone I met and the vacated offices (** people), ASK SOME QUESTIONS AND PAY A BILL. ... after * months trying to pay my bill at the century link office in Fayetteville, NC I have not been able to get in touch with a rep, or all previous CL locations in Fayetteville have closed down and for the amount of customers I found at the different places it looks like your Company DOES NOT WANT TO BE FOUND! If this is a new company business practice, I will not be part of the equation. *SO, What is a good Phone * were I can call and speak to someone. (It is *:** am and the *'s I have called say that the offices are closed and to call during business hours.* I paid my bill for November and somehow it shows that I owe $*. OK, BUT to pay online there is a 'convenience" (to who?) charge of $*.**. Get real people. After all the driving around, and time on the phone and internet trying to resolve this, well, I have other more important things to do, and I will leave it at that. * I will become an ex-costumer very, very soon.
Your company has become the worst game in town.
OK, Since you asked, Let me know how I can make a final payment and discontinue the service......and do not ask me to pay online.
You are asking the wrong question. Ask "Why I think Century Link is a good company to do business with."* I have been a costumer since ****, when it was Carolina Telephone Co.
What else is there to try?
I have an issue with CenturyLink too
How GetHuman-longhawk fixed the problem
We are waiting for GetHuman-longhawk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.