Before contacting them, items GetHuman-zeolexx may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle. The account holder needs to call in with all the information on the account.
The issue in GetHuman-zeolexx's own words
the bill has gotten more expensive and unless I am able to get it lowered back * near what it was I will have to cancel centurylink service and seek out an alternative.
GetHuman-zeolexx did not yet indicate what CenturyLink should do to make this right.
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