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Our phone hasn’t worked for a week. The tv and internet work fine.

GetHuman-datsnort's customer service issue with CenturyLink from July 2018

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The issue in GetHuman-datsnort's own words

Make and receive calls ... i have no dial tone, there is a short in the protector module in my protector on the outside of the house. the tv and internet are working on the second protector module just fine. i disconnected all of the IO wires that are connected to the module and tried to call the line and it acted like an off hook phone. i read all of the IO wires and there were no shorts. when I read the protector module by its self there was a short. the TII protector module needs to be repaced.

I get cut off when trying to report the problem to repair

I need a technician to replace the protector module at the house.

I am a retired employee of Centurylink

I have an issue with CenturyLink too

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How Do I Sign Up for Service with Century Link?How Do I Schedule an Installation Appointment with Centurylink?Does Centurylink Have the Best Customer Satisfaction for Internet Service?Where Can I Pay My Centurylink Bill?How Do I Switch My Internet Provider to Centurylink?

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Had no dial tone. Chatted with agent * days ago, since then dial tone restored. n...no dial tone - make a call - Expecting a important phone call I have Centurylink Internet in my home and use a Centurylink Wifi router*modem fo...I am wanting to know what the price would be a month for internet in Plattsburg...I need to know where my modem is at? We haven't received it and our appointment w...

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CenturyLink

Landline phone

Customer service issue

Reported by GetHuman-datsnort

Jul 9th, 2018 - 4 years ago

I have an issue with CenturyLink too

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