I requested assistance from Century Link on how to go about setting up a block on a loc...

GetHuman-ozarkbur's customer service issue with CenturyLink from May 2018

5 views
 | 
252 similar
 | 
0 following
Help with my CenturyLink issue
How did GetHuman-ozarkbur do it?
Waiting to hear how GetHuman-ozarkbur fixed the problem to share with other customers.
The issue in GetHuman-ozarkbur's own words
I requested assistance from Century Link on how to go about setting up a block on a local nuisance caller. They told me to press Star, then **, which I did, and it got me into the program. I followed their instructions to a tee. Didn't work---the nuisance caller was bugging my line as soon as I hung up. Went through the same process a second time. It advises me that the number is already in the system as being blocked. I put it in again anyway. Same result---the nuisance caller is bugging me as soon as I hang up. SAnother thing that bugs me is the inability to get a live person at Century Link. I am sick and tired of listenting to their recorded prompts trying to anticipate what you are calling about. then referring you to another set of prompts.Something is gonna change, or I'm gonna leave. This is ridiculous. Rudy Burd****-***-****. Thank you.
GetHuman-ozarkbur did not yet indicate what CenturyLink should do to make this right.
I have an issue with CenturyLink too
How GetHuman-ozarkbur fixed the problem
We are waiting for GetHuman-ozarkbur to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get CenturyLink's attention and get better help faster. Tap below to get started.
Having CenturyLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would CenturyLink email you?
This email address isn't valid
Follow this issue
See how GetHuman-ozarkbur fixes it.
This email address isn't valid

CenturyLink

Customer service issue
Reported by GetHuman-ozarkbur
May 12th, 2018 - 10 mons ago
I have an issue with CenturyLink too
Fixed
Seen by 5 customers so far
Similar issue to 252 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-ozarkbur started working on this issue
May 12th, 2018 3:53pm
GetHuman-ozarkbur confirmed the issue is fixed. Hooray!
May 13th, 2018 2:11pm