If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman641550 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman641550's own words
I was looking at my bank statement on line and I had made a payment of $**.** on April **th through the automation bill pay by phone, As I was looking through my bank statement, I also noticed that Century Link also took out $**.** April **th through Auto pay, I do not have Auto pay, I pay my bill every month from my debit card on the automated system. I would like for Century Link to please credit the payment they took out towards my bill for the Month of May, and please remove me from auto pay, I have never signed up for auto pay.*Thank You*Yvonne McLemore
GetHuman641550 did not yet indicate what CenturyLink should do to make this right.
I have an issue with CenturyLink too
How GetHuman641550 fixed the problem
We are waiting for GetHuman641550 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.