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The issue in GetHuman-mikerhar's own words
My Firmware will not update. I've tried two separate computers, all following the instructions exactly, all hooked up to Ethernet. The firmware update never gets past *%, no matter how long I wait. I left it for * hours, and no progress both times. Any assistance would be greatly appreciated!**Modem: C***A*Plan: **Mbps *Location: Vancouver, WA *****
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