The issue and preferred resolution, in GetHuman744402's own words:
I'm very upset and displeased right now...due to the main reason for me getting a home phone was for my husband to be able to call home collect while incarcerated!!! Well he hasn't been able to call home collect for over * weeks now I would like this issue resolved or I'll just have to take my business else where!!!
I trust that CenturyLink will make this right and come up with a resolution that is fair.
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