Central Casting Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Central Casting customer service, archive #1. It includes a selection of 4 issue(s) reported November 6, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, this is Christy Knight. I am a registered background actor with Central Casting and have worked on two different series. I am looking to submit more pictures as I currently have only one or two on file. Since I understand that only printed pictures are accepted and not digital ones, I wanted to confirm this process, especially since I am traveling from Laguna Beach. Could you please verify if picture submissions are still only allowed on Tuesdays and if there is a specific time for that? This is crucial for me as I have taken more photos to enhance my job opportunities. I would greatly appreciate it if you could provide me with guidance. I am traveling tonight and will be staying nearby to ensure I am not late. Thank you for your time and assistance. Best regards, Christy Knight
Reported by GetHuman1503565 on Dienstag, 6. November 2018 00:51
I recently received a text message four weeks ago regarding a mix-up where I was told I never showed up to work on Annabelle 3, even though I did and was paid for it. This issue has now caused me to stop receiving any job opportunities. Despite being assured the problem was resolved, every time I call I am still unable to work, leaving me worried I might be on a blacklist. I have proof of completing the job and would like to know if there's any error affecting my current status. It's vital for me to resolve this quickly as I just got rejected for another job. Please contact me at [redacted] or through my email at [redacted] Your prompt assistance would be greatly appreciated. Thank you, Autum Hudson.
Reported by GetHuman-tyhudson on Dienstag, 11. Dezember 2018 05:21
Subject: Rescheduled Appointment with Central Casting LA Hello, I am writing regarding my registration with Central Casting LA. I had initially scheduled an appointment on March 6th but missed it. Yesterday, on March 31st, I rescheduled the appointment for this Wednesday, April 3rd. However, when I logged in to make the appointment, I accidentally entered the wrong email address with an extra letter. I corrected it and sent the confirmation to the correct email address, but I have not received any confirmation email yet. Could you please verify if I am successfully scheduled for the New Registration appointment on Wednesday, April 3rd? I will be travelling from San Jose, CA, and I want to ensure that everything is in order this time. Thank you for your assistance. Mila McNeely [redacted] Stutz Way San Jose, CA [redacted] [redacted]
Reported by GetHuman-lyneise_ on Montag, 1. April 2019 16:51
I have been registered with Central Casting for several years. I have attempted to complete the sexual harassment training multiple times, investing nearly three hours each time. However, the website does not recognize my completion, and I am unable to access my account. Despite being an active member for months, I have not received any job opportunities since the pandemic. My intention was to update my details and seek assistance from the technical support team. I am concerned as I continue to receive project notifications but no actual assignments. It seems there may be an issue with the system not acknowledging my compliance with the training or having trouble locating my email address. I kindly request help in resolving this matter. Thank you for your attention. - V. H.
Reported by GetHuman5351640 on Freitag, 9. Oktober 2020 22:48

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