****o, I bought an access code and I think I put it under the wrong account. I have jus...

GetHuman833196's customer service issue with Cengage Learning from June 2018

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The issue and preferred resolution, in GetHuman833196's own words:
****o, I bought an access code and I think I put it under the wrong account. I have just started a new course and I have to connect it to my blackboard but when I enter the code on my card it says it was already used.
I trust that Cengage Learning will make this right and come up with a resolution that is fair.
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Cengage Learning

Customer service issue
Reported by GetHuman833196
Jun 29th, 2018 - 2 mons ago
I have an issue with Cengage Learning too
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Seen by 3 customers so far
Similar issue to 7 others
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Timeline
GetHuman833196 started working on this issue
Jun 29th 4:22pm