Wow...I just came across another order for Cellular Outfitters that I was Sure I deleted, but there it is. Two different order numbers. They have Always treated me decent in past. Why being theives now?

GetHuman2954463's customer service issue with from May 2019

Help with my issue
The issue in GetHuman2954463's own words
Follow instructions to get the **% Off * Free Shipping. ... As i was about to finalize my purchase the screen showed me that if my purchase was $** or more I would receive **% off * Free Shipping. So I continued to shop since my order was only at $*.**. Then I realized that started a completely different purchase order. Now terribly confused..I Just shut down the system & went to bed. Now this morning, ********* I have been shown where has taken my funds, yet they email me telling me I HAVE NOT GIVE THEM SHIPPING INSTRUCTIONS? Then WHY did YOU TAKE THE MONEY? I have called Your Phone * *-***-***-**** repeatedly only to get a recording "The * you dialed is NOT in Service at this Time" Hmmm...Strange!!..This is the * on their website & it States They Are Available ** hrs a day. * days a week. Something FISHY happening here.
I did not want to add anything else but the offer was tempting me so I went for it. Little did I know it was a Trick.
I want second order canceled.
* or * years
I Called their **** phone Number Over & over All Day Long on *********'. Only to get A Voice recording saying "The number you dialed is Not in Service at this time". I've sent emails, I was sent to a Site called "Octane AL", and it sent me to a "couldn't find the page" page that was identical to "Cellular Outfitters Home Page". I just now tried their ph * and it has the Same Voice message as yesterday. *********. *:** am.
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Not A Product*... As I Stated before, When I was attempting to Finalize MY Purchase there was an Option on my screen...stating that If I choose to Shop More & make at least a $**. Purchase that they,Cellular Outfitters, would give me **% Off total...
Customer service issue
Reported by GetHuman2954463
May 20th, 2019 - 4 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 2927 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Product type
Home and billing address
Phone number on account


GetHuman2954463 started working on this issue
May 20th, 2019 4:22pm
GetHuman2954463 indicated the issue is not fixed yet.
May 20th, 2019 11:32pm
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May 20th, 2019 11:39pm
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May 21st, 2019 1:14pm
GetHuman2954463 indicated the issue is not fixed yet.
May 26th, 2019 4:38am
GetHuman2954463 indicated the issue is not fixed yet.
Jun 9th, 2019 3:54pm

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