Before contacting them, items GetHuman-janetsim may need:
Order number, Name on account, Email on account, Product type, Home and billing address, and Phone number on account
Tip from another customer
Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman-janetsim's own words
Hello I am still waiting on my order * *******. I recieved an email on Oct **th, which was * days ago stating someone will contact me about where my order us. Please let me know where it is. I have tried the tracking my order page, but it continues to say* Order**********Status:*Paid**Package * of ***Ordered**Shipping Details**Waiting for carrier to update tracking information, please try again later.**I have ordered twice before and never had a problem very disappointed now!!
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