received order, the clutch is poorly made, lifetime for this is maybe *mo. wrist band i...

GetHuman1465329's customer service issue with Cellularoutfitter.com from November 2018

Help with my Cellularoutfitter.com issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1465329's own words
received order, the clutch is poorly made, lifetime for this is maybe *mo. wrist band is too small for my wrist, the way it is made forces you to remove phone from clutch to use and does not fit with screen protector so use has to b without protection, and was advertised as no charge for shipping but was charged for these. Want to return for refund, however can't read the return address on package to do so
GetHuman1465329 did not yet indicate what Cellularoutfitter.com should do to make this right.
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Cellularoutfitter.com

Customer service issue
Reported by GetHuman1465329
Nov 1st, 2018 - a mon ago
I have an issue with Cellularoutfitter.com too
Fixed
Seen by 4 customers so far
Similar issue to 1735 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Product type
Home and billing address
Phone number on account
Timeline
GetHuman1465329 started working on this issue
Nov 1st 9:21pm
GetHuman1465329 indicated the issue is not fixed yet.
Nov 7th 4:16pm
GetHuman1465329 indicated the issue is not fixed yet.
Nov 8th 7:01pm