Why bother buying from them if they don't want to help solve issues!

GetHuman-prodgers's customer service issue with Cellularoutfitter.com from August 2018

Help with my Cellularoutfitter.com issue
The issue in GetHuman-prodgers's own words
Make an exchange of product ... only! Didn't request any monies returned! ... I want to make an exchange, and I sent this to the attention via email on ******* with an understanding someone will assist within * business days...didn't happen and here I am still waiting! Help please!
Is that I'm a good customer who by the way has purchased before, and didn't have a problem with the first order. I guess it's because I didn't have anything to send back...makes a difference!
I want an exchange!
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How GetHuman-prodgers fixed the problem
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Cellularoutfitter.com

Phone case for my Samsung Galaxy S*
Customer service issue
Reported by GetHuman-prodgers
Aug 28th, 2018 - 4 mons ago
I have an issue with Cellularoutfitter.com too
Fixed
Seen by 5 customers so far
Similar issue to 1144 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Product type
Home and billing address
Phone number on account
Timeline
GetHuman-prodgers started working on this issue
Aug 28th 2:57pm
GetHuman-prodgers indicated the issue is not fixed yet.
Aug 29th 4:32pm
GetHuman-prodgers indicated the issue is not fixed yet.
Aug 29th 4:32pm
GetHuman-prodgers indicated the issue is not fixed yet.
Aug 29th 4:35pm