It won't let me put my code

GetHuman-alexnmeg's customer service issue with Cellularoutfitter.com from July 2018

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The issue and preferred resolution, in GetHuman-alexnmeg's own words:
The problem I ran into: It won't let me put my code
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Cellularoutfitter.com

Customer service issue
Reported by GetHuman-alexnmeg
Jul 21st, 2018 - 25d ago
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Items needed
Order number
Name on account
Email on account
Product type
Home and billing address
Phone number on account
Timeline
GetHuman-alexnmeg started working on this issue
Jul 21st 3:57pm