Received broken screen protector and discovered the case was too small...tried to go th...

GetHuman739435's customer service issue with Cellularoutfitter.com from June 2018

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The issue in GetHuman739435's own words
Get a credit for screen protector received broken and cell phone case that is too small...never received a response...the customer service chat said to wait and they would text me...they haven't. I would have since ordered twice more from them but bought elsewhere because of this... ... Received broken screen protector and discovered the case was too small...tried to go through proper channels did not get return email info...tried texting customer service they said to wait for email and that was * days ago!
I would have made * more purchases since this happened but because of this issue I purchased elsewhere
Email me and let me know if they plan to resolve this issue....I'm on a fixed income and every purchase I make must be accounted for
I have been purchasing from them for about * years
I have tried to find phone number to call but I suppose they don't want to personally talk to their customers...
I have an issue with Cellularoutfitter.com too
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Cellularoutfitter.com

Customer service issue
Reported by GetHuman739435
Jun 6th, 2018 - a yr ago
I have an issue with Cellularoutfitter.com too
Fixed
Seen by 7 customers so far
Similar issue to 203 others
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Items needed
Order number
Name on account
Email on account
Product type
Home and billing address
Phone number on account
Timeline
GetHuman739435 started working on this issue
Jun 6th, 2018 2:46pm
GetHuman739435 indicated the issue is not fixed yet.
Jun 6th, 2018 2:46pm
GetHuman739435 indicated the issue is not fixed yet.
Jun 8th, 2018 1:49am
GetHuman739435 indicated the issue is not fixed yet.
Jun 17th, 2018 11:43am
GetHuman739435 indicated the issue is not fixed yet.
Jun 17th, 2018 12:19pm
GetHuman739435 indicated the issue is not fixed yet.
Jun 17th, 2018 12:20pm