I purchased a mobile phone cover *-*-**. Recieved the item but it is to small for my A...

GetHuman-fordemm's customer service issue with Cellularoutfitter.com from May 2018

Help with my Cellularoutfitter.com issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-fordemm's own words
I purchased a mobile phone cover *-*-**. Recieved the item but it is to small for my ANDROID phone . I want to return all items but the e-mail sent to me stated they could not help me without a shipping order *. I said I do not have that number but had package *. E-mail asked if I had another E-mail address . (NO) I want to return cover and my account credited with payment. I will order again .
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Cellularoutfitter.com

Customer service issue
Reported by GetHuman-fordemm
May 20th, 2018 - 6 mons ago
I have an issue with Cellularoutfitter.com too
Fixed
Seen by 4 customers so far
Similar issue to 423 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Product type
Home and billing address
Phone number on account
Timeline
GetHuman-fordemm started working on this issue
May 20th 2:32am
GetHuman-fordemm indicated the issue is not fixed yet.
May 24th 7:47pm
GetHuman-fordemm indicated the issue is not fixed yet.
May 24th 8:15pm