The issue and preferred resolution, in GetHuman-joeparub's own words:
SEnt back item for exchange under RMA ******* (Battery Exchange from Order* *******) .. US Postal Service advises you rec'd package on April ** - * week ago - have not heard anything back - what is status?**-- Joe Prussin --
I trust that Cellularoutfitter.com will make this right and come up with a resolution that is fair.
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