my text message box frozen can not open current message

GetHuman820226's customer service issue with Cellular One from June 2018

Help with my Cellular One issue
The issue in GetHuman820226's own words
The problem: my text message box frozen can not open current message
GetHuman820226 did not yet indicate what Cellular One should do to make this right.
I have an issue with Cellular One too
How GetHuman820226 fixed the problem
Called got great tech. Explained how phone was like a computer. Just turned it off and back on again problem solved EASY
Please help with my Cellular One issue
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Cellular One

Customer service issue
Reported by GetHuman820226
Jun 25th, 2018 - 4 mons ago
I have an issue with Cellular One too
Fixed
GetHuman820226 shared how to fix
Seen by 7 customers so far
Similar issue to 2 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman820226 started working on this issue
Jun 25th 10:13pm
GetHuman820226 confirmed the issue is fixed. Hooray!
Jun 25th 11:29pm
GetHuman820226 confirmed the issue is fixed. Hooray!
Jun 27th 12:46pm