Wife and I got sick * days after boarding ship. Cabin attendant - the first day aboard...

GetHuman900225's customer service issue with Celebrity Cruises from July 2018

Help with my Celebrity Cruises issue
The issue in GetHuman900225's own words
Stay well to enjoy this special trip. ... Wife and I got sick * days after boarding ship. Cabin attendant - the first day aboard, came into our cabin sneezing and coughing, stating he has had this issue for the past few days. He "contaminated" our cabin with his germs touching tv remote* our IPhones and various other things in our suite. Wife went to Dr. on board and received meds. I was so sick that I was coughing* sneezing* and could not sleep well. Placed myself on the couch outside the bedroom so wife could have some peace for the * nights.. We missed * excursions as a result of our colds.*Asking for compensation in the form of a voucher for the next time we sail on a Celebrity cruise. Feel that a voucher in the amount of $*,***. would be appropriate. The cost of our suite was almost $**,***. *Upon coming home to NJ we each had to go to our internist who placed us both on a Z-Pack. We are just starting to feel somewhat better. We are both ** and bought this special vacation as a treat to ourselves.
My illness along with my wife was caused by a crew member.
Voucher* Credit toward another cruise.
Cruise frequently. * rd cruise on either Celebrity or Royal Caribbean.
Written directly to Celebrity
I have an issue with Celebrity Cruises too
How GetHuman900225 fixed the problem
We are waiting for GetHuman900225 to fix the problem and share the solution with the rest of us customers.
Please help with my Celebrity Cruises issue
Do you have a customer issue as well?
We can help you get Celebrity Cruises's attention and get better help faster. Tap below to get started.
Having Celebrity Cruises issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Celebrity Cruises email you?
This email address isn't valid

Celebrity Cruises

Cruise - staying healthy and not get sick from a crew member.
Customer service issue
Reported by GetHuman900225
Jul 20th, 2018 - 5 mons ago
I have an issue with Celebrity Cruises too
Fixed
Seen by 10 customers so far
Similar issue to 16 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman900225 started working on this issue
Jul 20th 3:17pm
GetHuman900225 indicated the issue is not fixed yet.
Jul 20th 4:26pm
GetHuman900225 indicated the issue is not fixed yet.
Jul 20th 5:23pm
GetHuman900225 indicated the issue is not fixed yet.
Jul 20th 11:47pm
GetHuman900225 indicated the issue is not fixed yet.
Jul 21st 8:15pm
GetHuman900225 indicated the issue is not fixed yet.
Jul 21st 8:18pm
GetHuman900225 indicated the issue is not fixed yet.
Jul 23rd 4:40pm
GetHuman900225 indicated the issue is not fixed yet.
Jul 23rd 6:04pm