Good Morning *I had booked a flight from HKG - ILO*back on Feb ** , **** on my credit c...
GetHuman-davelek's Refund a Charge issue with Cebu Pacific Airlines from May 2020
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The issue in GetHuman-davelek's own words
Good Morning *I had booked a flight from HKG - ILO*back on Feb ** , **** on my credit card Booking reference CJSCGX then in March that flight was cancelled by you due to Covid * at that time I was asked to choose an option I choose REFUND. On March ** , **** you wrote me to say that my refund was processed. It is now MAY **** I still have not received my refund on my credit card. I have talked to my bank they do not see it anywhere they asked me to get more info from you on that transaction. I am very disappointed in your system to refund monies as you require people to pay up front to travel you should make sure refunds are processed just as quick or put it on my account. Please review and determine if it was processed correctly.**David Lekopoy , Air Canada.
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