Am offloaded last Feb * and I request refunded and cancelation for my flight .March th...

GetHuman-islamic_'s Refund a Charge issue with Cebu Pacific Airlines from December 2019

Help with my Cebu Pacific Airlines issue
The issue in GetHuman-islamic_'s own words
Am offloaded last Feb * and I request refunded and cancelation for my flight .March they already process and it's done but when I ask to the travel agency until now it's nothing response many times w came there and email but no replies until now .Everytime we came there it's different staff we always meet there and each one of them different reasons and answer.they promise me only * or * months I will Receive my refundable but until now not yet.and last october.they told me my refund is already there but when we are there for worth of **k plus my baggage I only refund *k .but the main office they said refunded **k plus.so I went there to tv* TULFO IN A ACTION to give solution and my sister bring referral to the office and they promised that they will email with me but until now no one send email with me..**.more than ** months now am waiting**,office refunded **k plus but travel agency they will refund only *k **.they promise me they will refunded complete**.my sister bring referral to the office from tv* TULFO in ACTION but until now no response** .and how it will come for worth of **k my ticket with bagged they will give only *k.**.please solve my problem or else we will go back to TULFO so that he is the one to solve this thank you.

GetHuman-islamic_ did not yet indicate what Cebu Pacific Airlines should do to make this right.

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Cebu Pacific Airlines

Refund a Charge issue
Reported by GetHuman-islamic_
Dec 4th, 2019 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 999 others
0 customers following this
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Timeline

GetHuman-islamic_ started working on this issue
Dec 4th, 2019 8:39am
GetHuman-islamic_ confirmed the issue is fixed. Hooray!
Dec 4th, 2019 10:18am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 4th, 2019 10:26am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 4th, 2019 10:27am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 4th, 2019 10:27am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 4th, 2019 10:27am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 4th, 2019 10:28am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 4th, 2019 10:28am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 4th, 2019 10:28am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 4th, 2019 10:29am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 4th, 2019 10:29am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 4th, 2019 2:13pm
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 4th, 2019 2:13pm
GetHuman-islamic_ confirmed the issue is fixed. Hooray!
Dec 4th, 2019 2:13pm
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 4th, 2019 2:14pm
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 4th, 2019 2:14pm
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 4th, 2019 2:17pm
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 4th, 2019 2:17pm
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 7th, 2019 6:28am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 7th, 2019 6:28am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 7th, 2019 6:28am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 7th, 2019 6:28am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 7th, 2019 6:29am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 7th, 2019 6:29am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 7th, 2019 6:29am
GetHuman-islamic_ shared this issue with others over email
Dec 7th, 2019 6:29am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 7th, 2019 6:30am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 7th, 2019 6:30am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 7th, 2019 6:30am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 7th, 2019 6:30am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 7th, 2019 6:30am
GetHuman-islamic_ indicated the issue is not fixed yet.
Dec 7th, 2019 6:31am