I purchased a ticket through Value Alliance and encountered an issue on the payment. In...

GetHuman3058920's Refund a Charge issue with Cebu Pacific Airlines from June 2019

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The issue in GetHuman3058920's own words
I purchased a ticket through Value Alliance and encountered an issue on the payment. Initially, paid value was held hanging in the bank as Cebu pacific has a technical issue. I checked with the bank and in my statement amount of *,***.** was debited from my account in May **, ****. No ticket has been issued till date under Booking reference SJK**X, Passenger name, Jun Tolentino. Please proceed with the refund.

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Cebu Pacific Airlines

Refund a Charge issue
Reported by GetHuman3058920
Jun 9th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 2948 others
0 customers following this

Timeline

GetHuman3058920 started working on this issue
Jun 9th, 2019 6:21pm
GetHuman3058920 indicated the issue is not fixed yet.
Jun 10th, 2019 5:24am
GetHuman3058920 indicated the issue is not fixed yet.
Jun 10th, 2019 1:38pm
GetHuman3058920 indicated the issue is not fixed yet.
Jun 11th, 2019 4:41am