Didn't get booking confirmation email and credit card has already deducted the price of...

GetHuman-drpearl's customer service issue with Cebu Pacific Airlines from March 2019

Help with my Cebu Pacific Airlines issue
The issue in GetHuman-drpearl's own words
The problem: Didn't get booking confirmation email and credit card has already deducted the price of ticket.
GetHuman-drpearl did not yet indicate what Cebu Pacific Airlines should do to make this right.
I have an issue with Cebu Pacific Airlines too
How GetHuman-drpearl fixed the problem
Found my booking online via manage my booking but clicked on do not have booking reference. Entered passenger details and date of birth and voila! It work and I got my confirmation code and flight booking!
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Cebu Pacific Airlines

Customer service issue
Reported by GetHuman-drpearl
Mar 28th, 2019 - 22d ago
I have an issue with Cebu Pacific Airlines too
Fixed
GetHuman-drpearl shared how to fix
Seen by 3 customers so far
Similar issue to 1786 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the Account
Address on the account
Timeline
GetHuman-drpearl started working on this issue
Mar 28th 5:59pm
GetHuman-drpearl confirmed the issue is fixed. Hooray!
Mar 29th 6:30pm