Hello,*Yeaterday **.*.**, I tried to book a flight via ur website from BKK-MNL...

GetHuman-farancoo's customer service issue with Cebu Pacific Airlines from February 2019

Help with my Cebu Pacific Airlines issue
The issue in GetHuman-farancoo's own words
Hello,*Yeaterday **.*.**, I tried to book a flight via ur website from BKK-MNL, **.**.**. **:**.*When I confirmed the transaction I got an error server (The website didnt work).*Than I tried making another booking and got after conformation another error msg saying "Duplicate Booking". I didnt get anythong to my email.*Please let me know if there is a booking under my name and if not (and im guessing, there isn't) allow me to make another booking.*First name: Moran Surname: Franco.*Thanks,*Moran.
GetHuman-farancoo did not yet indicate what Cebu Pacific Airlines should do to make this right.
I have an issue with Cebu Pacific Airlines too
How GetHuman-farancoo fixed the problem
Talked to the call center, they fixed everything.
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Cebu Pacific Airlines

Customer service issue
Reported by GetHuman-farancoo
Feb 18th, 2019 - 8 mons ago
I have an issue with Cebu Pacific Airlines too
Fixed
Seen by 3 customers so far
Similar issue to 1390 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-farancoo started working on this issue
Feb 18th 5:40am
GetHuman-farancoo shared this issue with others over email
Feb 18th 6:19am
GetHuman-farancoo confirmed the issue is fixed. Hooray!
Feb 19th 6:07am