Can you please check if my addittional baggage purchased was done successfully... thank...

GetHuman-jusapl's customer service issue with Cebu Pacific Airlines from May 2018

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The issue and preferred resolution, in GetHuman-jusapl's own words:
Can you please check if my addittional baggage purchased was done successfully... thank you. Booking id is JCKB*J.. and my name is justo holasca apostol jr
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Cebu Pacific Airlines

Customer service issue
Reported by GetHuman-jusapl
May 24th, 2018 - a mon ago
I have an issue with Cebu Pacific Airlines too
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Seen by 2 customers so far
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-jusapl started working on this issue
May 24th 10:36pm