I ordered food from the Colada Shop in DC through Caviar on May *th. On the website, th...

GetHuman-jillmwei's customer service issue with Caviar from May 2018

4 views
 | 
130 similar
 | 
0 following
Help with my Caviar issue
First: share to improve GetHuman-jillmwei's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Caviar help.
Before contacting them, items GetHuman-jillmwei may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-jillmwei's own words
I ordered food from the Colada Shop in DC through Caviar on May *th. On the website, there was a pick up option, which I selected, and then a message that said my order would be ready in **-** minutes. When I arrived at the restaurant ** minutes later, the staff said they knew nothing about the order. The manager sent an e-mail two days later saying no online order had been made. YET, my credit card has been charged for the $**.**. (see below) Both not having the lunches ready AND being charged for this were big disappointments. Please immediately reimburse the funds to my credit card, and explain to me what happened, so I can be sure that it does not happen again. **TransactionMay **, *****PostedMay **, *****Credit Card Number******Charge$**.************* CA*Location*Taxicabs*Limousines*Merchant Category*UBER EATS PKUKR ********** CA
GetHuman-jillmwei did not yet indicate what Caviar should do to make this right.
I have an issue with Caviar too
How GetHuman-jillmwei fixed the problem
We are waiting for GetHuman-jillmwei to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Caviar's attention and get better help faster. Tap below to get started.
Having Caviar issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Caviar email you?
This email address isn't valid
Follow this issue
See how GetHuman-jillmwei fixes it.
This email address isn't valid

Caviar

Customer service issue
Reported by GetHuman-jillmwei
May 12th, 2018 - 10 mons ago
I have an issue with Caviar too
Not resolved
Seen by 4 customers so far
Similar issue to 130 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jillmwei started working on this issue
May 12th, 2018 4:12am