I have a scheduled flight to Hong Kong on Aug ** and return on Aug **. My * year old so...

GetHuman3369485's customer service issue with Cathay Pacific Airlines from August 2019

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I have a scheduled flight to Hong Kong on Aug ** and return on Aug **. My * year old son and my partner will be coming too. Since Cathay Pacific flights are being cancelled now due to HK's national issue, I'd like to know what your contingency plan is. We are open to rerouting to other destinations subject to our approval but the dates are fixed because the plan is to celebrate my son's *th birthday.***SERVICE FROM TO DEPART ARRIVAL*-------------- ------------------- ---------------------- ------- -------*CATHAY PACIFIC - CX **** MANILA PH HONG KONG HK **** *****FRI **AUG NINOY AQUINO INTL INTERNATIONAL*NON STOP TERMINAL * TERMINAL * DURATION **:*** RESERVATION CONFIRMED - N ECONOMY* ON BOARD: BREAKFAST* AIRCRAFT OWNER: CX CATHAY PACIFIC* COCKPIT CREW: CX CATHAY PACIFIC* CABIN CREW: CX CATHAY PACIFIC* EQUIPMENT: AIRBUS INDUSTRIE A***-**** SEAT **B NO SMOKING SEAT CONFIRMED FOR LIM*MA TERESA GRACE* URBANOZO MS* SEAT **C NO SMOKING SEAT CONFIRMED FOR SORIANO*MOURESE SAN* JUAN MR* SEAT **A NO SMOKING SEAT CONFIRMED FOR MIEL*TIM CLARENCE* LIM MSTR**CATHAY PACIFIC - CX **** HONG KONG HK MANILA PH **** *****MON **AUG INTERNATIONAL NINOY AQUINO INTL*NON STOP TERMINAL * TERMINAL * DURATION **:*** RESERVATION CONFIRMED - N ECONOMY* ON BOARD: REFRESHMENTS* AIRCRAFT OWNER: CX CATHAY PACIFIC* COCKPIT CREW: CX CATHAY PACIFIC* CABIN CREW: CX CATHAY PACIFIC* EQUIPMENT: AIRBUS INDUSTRIE A***-******SORIANO*MOURESE SAN JUAN MR TICKET:CX*ETKT *** ***********MIEL*TIM CLARENCE LIM MSTR TICKET:CX*ETKT *** ***********LIM*MA TERESA GRACE URBANOZO MS TICKET:CX*ETKT *** ************CX FREQUENT FLYER JL********* SORIANO*MOURESE SAN JUAN

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Cathay Pacific Airlines

Customer service issue
Reported by GetHuman3369485
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 1755 others
0 customers following this

Timeline

GetHuman3369485 started working on this issue
Aug 5th, 2019 6:09am