I had booked a return trip from US to India. Due to visa appointment delays in US consu...
GetHuman-smartsan's customer service issue with Cathay Pacific Airlines from June 2018
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The issue in GetHuman-smartsan's own words
I had booked a return trip from US to India. Due to visa appointment delays in US consulate, i have to postpone the ticket back to US for me, my wife and daughter. **I also want to request Cathay Pacific to waive off my flight change fees since i have to change my flight date due to situation out of my control.*Let me know if i can share my ticket details and the dates I would like to change it to. Thank you.
GetHuman-smartsan did not yet indicate what Cathay Pacific Airlines should do to make this right.
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How GetHuman-smartsan fixed the problem
There is no provision to waive off change fees, so ended up rescheduling my return ticket paying the price difference.
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