I had booked a return trip from US to India. Due to visa appointment delays in US consu...

GetHuman-smartsan's customer service issue with Cathay Pacific Airlines from June 2018

Help with my Cathay Pacific Airlines issue
The issue in GetHuman-smartsan's own words
I had booked a return trip from US to India. Due to visa appointment delays in US consulate, i have to postpone the ticket back to US for me, my wife and daughter. **I also want to request Cathay Pacific to waive off my flight change fees since i have to change my flight date due to situation out of my control.*Let me know if i can share my ticket details and the dates I would like to change it to. Thank you.
GetHuman-smartsan did not yet indicate what Cathay Pacific Airlines should do to make this right.
I have an issue with Cathay Pacific Airlines too
How GetHuman-smartsan fixed the problem
There is no provision to waive off change fees, so ended up rescheduling my return ticket paying the price difference.
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Cathay Pacific Airlines

Customer service issue
Reported by GetHuman-smartsan
Jun 6th, 2018 - 4 mons ago
I have an issue with Cathay Pacific Airlines too
Fixed
GetHuman-smartsan shared how to fix
Seen by 13 customers so far
Similar issue to 23 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-smartsan started working on this issue
Jun 6th 1:54am
GetHuman-smartsan indicated the issue is not fixed yet.
Jun 6th 2:54am
GetHuman-smartsan indicated the issue is not fixed yet.
Jun 6th 2:55am
GetHuman-smartsan indicated the issue is not fixed yet.
Jun 6th 2:55am
GetHuman-smartsan confirmed the issue is fixed. Hooray!
Jun 7th 3:18am