Carvana Customer Service

Contact Carvana & solve common issues

Use Carvana's Phone Number

Carvana's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Carvana. Below you will also find the phone and non-phone-based contact information we've gathered.

Carvana: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Carvana.
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Click below to show 5 more questions, answers, and complete guides to common Carvana customer support problems.

Contacting Carvana customer support

Below you can compare and contrast the 2 ways to contact Carvana by looking at which ones are the fastest and which ones other customers recommend the most for solving Carvana customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Carvana across the following channels: Phone, Chat.

Phone number / contactWaitVotes
800-333-4554
Customer Service
2 mins38
Live Chat at carvana.com
Customer Service
4 mins39

Recent reasons customers contacted Carvana:

I received a telephone message today about the **** Z* BMW that I have completed the on...
I cannot recieve info. to sell my truck to them... every time I check on line it lowe...
Cannot access info on my order
it wont let me upload my documents
I am trying to purchase a scion **** iA however the application is not verifying my Flo...
Hello, **I have called and I have texted using countless hours of my own time. I am now...
To Who it May Concern,**We purchased a vehicle in late March early April **** a Silver...
Uploaded all my documents to purchase the vehicle and the next button does not appear...
I purchased a car March **th. It was delayed in delivery * times. I signed paperwork...
I am writing this email because I had a terrible experience with my purchase from Carva...
I purchased a **** Ford F-*** super cab and it was scheduled for delivery on *** at...
I purchased a **** Toyota Sequoia that was advertised as a *WD. I found out during a s...
I was not told about the amount of rust under my car before I bought it in Dec. ****. T...
Having a nightmare with bridgecrest*Please call me my cell is **********.they’re behavi...
Hello, my name is Christy Purvis and I traded in my vehicle and purchased a vehicle thr...

Help me with my issue

Does GetHuman work with Carvana?

GetHuman does not work with Carvana's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Carvana at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Carvana's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Carvana at a Glance

Carvana has 1 chat option
Carvana has no customer email
Carvana has no help forum
Carvana has no twitter handle
Carvana has no facebook page
Contact information overview

Answered on this page:

What are Carvana's financing options?
Where does Carvana deliver?
Do I need to schedule an appointment to see a car at a Carvana vending machine?
How does Carvana work?
Solutions to common issues

Contacting Other Companies

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