Dear Sirs,*My order number*: CAR******** *I have received my package. Unfortunately an...

GetHuman-slipakov's customer service issue with Carters.com from November 2018

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Dear Sirs,*My order number*: CAR******** *I have received my package. Unfortunately an itemSparkle Tutu Dress*Style:****G****Size: *-* * Color: Pink*MSRP*: $**.***$**.** is missing. * The parcel didn't seem to be opened or damaged. It is a pity, the child was waiting for a dress (**Could you please send me a replacement or if this item is out of stock make a refund to my account. *Sincerely, Alina.
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Carters.com

Customer service issue
Reported by GetHuman-slipakov
Nov 24th, 2018 - 10 mons ago
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GetHuman-slipakov started working on this issue
Nov 24th, 2018 12:45am