Got a contract from carphone warehouse last week. When I opened the box the screen was...

GetHuman838606's customer service issue with Carphonewarehouse.com from July 2018

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The issue in GetHuman838606's own words
Got a contract from carphone warehouse last week. When I opened the box the screen was cracked I was speaking to a vodafone advisor and they told me to get in contact with you for a replacement. (Vodafone is network am with). Samsung S*. I don't think this is acceptable and priced it getting fixed myself but this isn't my fault so a few people had told me to get in contact as long as it was within **days of getting contract.
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Carphonewarehouse.com

Customer service issue
Reported by GetHuman838606
Jul 1st, 2018 - a yr ago
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Seen by 3 customers so far
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Timeline
GetHuman838606 started working on this issue
Jul 1st, 2018 8:47am