i took a phone only contract out February **** from the longton branch stoke on trent...

GetHuman4885543's Overcharge/Strange charge issue with Carphone Warehouse from May 2020

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Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman4885543's own words
i took a phone only contract out February **** from the longton branch stoke on trent* *January of this year I ask them when is it up they told me last payment February *st * Since then payments of **£ has come out of my account March ,April,May * Ive sent emails and had * reply in the * months ive raised this issue * Ive phone carphone sale lines and spoken to a young lady this was the only way I could speak to somebody she was very helpful but only with what she could deal with and told me to email customer services live chat * Im very frustrated about this now **) I can get a phone off you but cant deal with my issue **) how long do I have to wait for a reply ive raised * this is very poor ive had phones from carphone for the last ** years and * or * deals at a time all my kids as you will see on my record *I have my son phone still out standing *My name *S Coulson **** wellfield road*stoke on trent*ST**DE*my number *************can some body please help me with my issue *WHY IM I STILL PAYING FOR A PHONE ONLY *Thanks**Sean

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Carphone Warehouse

Overcharge/Strange charge issue
Reported by GetHuman4885543
May 29th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 36 others
0 customers following this

Timeline

GetHuman4885543 started working on this issue
May 29th, 2020 1:26pm
GetHuman4885543 indicated the issue is not fixed yet.
May 29th, 2020 5:40pm
GetHuman4885543 indicated the issue is not fixed yet.
May 29th, 2020 5:41pm
GetHuman4885543 indicated the issue is not fixed yet.
May 29th, 2020 5:42pm

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