My name is Valerie Shaw. My booking * *ZLM**. I have not received my refund for my crui...

GetHuman5338925's customer service issue with Carnival Cruise from October 2020

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The issue in GetHuman5338925's own words
My name is Valerie Shaw. My booking * *ZLM**. I have not received my refund for my cruise dated ** April **** departure. The problem is the card that was used (ending ****) no longer exists. It was compromised following paying for the cruise then I was issued another Heritage bank card right before the bank changed to First Financial bank then I was issued another card with the First Financial bank. The old card (****) is not linked to my acct. at all. The bank has looked into this and state that you all should issue me a check back to my address listed on the account. My * is *** ***-**** to speak with me.

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Carnival Cruise

Customer service issue
Reported by GetHuman5338925
Oct 6th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 155 others
0 customers following this

Timeline

GetHuman5338925 started working on this issue
Oct 6th, 2020 2:40pm