I got a email saying that my cruise was canceled but I got on line and it said that my...

GetHuman5323274's customer service issue with Carnival Cruise from October 2020

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The issue in GetHuman5323274's own words
I got a email saying that my cruise was canceled but I got on line and it said that my cruise was the first one to go back out but I did not get a email from anyone from carnival or from my vacation planer to let me know that my cruise will be selling it was out of Charleston to the Bahamas on September *th for *days and I had it all paid for for a while now before we were going to be going out but I did not get anything from yall at all so I did not get to go and I have been on a lot of your ships and I am a vip member who has been spending a lot of money with yall for years and no one has even called me or emailed me yet and I have left massage for yall to call me back and I have not heard from anyone at all. *So my name is Charlie Hartbarger and I had this book for my wife and I because my wife mother passed away and we book our cruise to be on the ship on her mother's birthday and we have been having a hard time with our marriage and I thought I would book it for us so that we could have time for just us and not any kids but we did not get to go because we did not know that are ship was still going out . So I get someone to call me back asap please I am tired of getting this run around. ***I guess that I will just have to book with some ather cruise line and see what kind of service we get with them. My phone number is *********** and my name is Charlie Hartbarger * Thanks

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How Do I Cancel My Carnival Cruise Reservation?How Do I Find My Carnival Cruise Booking Reference Number?
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Carnival Cruise

Customer service issue
Reported by GetHuman5323274
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 154 others
0 customers following this

Timeline

GetHuman5323274 started working on this issue
Oct 1st, 2020 11:46pm