hi*my husband and i have had approx. ** cruises on your wonderful cruise ships. *we wou...

GetHuman-phgamar's Loyalty program issue with Carnival Cruise from May 2019

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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-phgamar's own words
hi*my husband and i have had approx. ** cruises on your wonderful cruise ships. *we would have made diamond if you had changed the rules for becoming a diamond patron. april of **** we will be married ** years. we were hoping to be diamond by then so our grandson could go free in our room to celebrate our anniv. but that will not be happening. i was hoping we could arrange something due to the fact that we would have been diamond and are celebrating ** years of marriage.**i appreciate any help you could give us. i truly love to cruise carnival. we try to do so at least *x a year. finding cruises that we can afford. we are never and i mean never disappointed in your ships or your crew . never.**i must also say at this time that our travel planner manny valdes has planned over **% of them and would never book a cruise on carnival without him. he always has our back, always. for prices and where we always like our room to be. so if you can help us. boy i would be thrilled. if not, we will understand and still love to cruise your wonderful ships.**sincerely,*judith klubes

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Carnival Cruise

Loyalty program issue
Reported by GetHuman-phgamar
May 21st, 2019 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 314 others
0 customers following this

Timeline

GetHuman-phgamar started working on this issue
May 21st, 2019 12:00am
GetHuman-phgamar indicated the issue is not fixed yet.
May 22nd, 2019 12:35am
GetHuman-phgamar indicated the issue is not fixed yet.
May 24th, 2019 12:57am

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