Hello, I am currently on the cruise using my roommates hotspot to write this email. I p...

GetHuman1685925's customer service issue with Carnival Cruise from December 2018

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The issue in GetHuman1685925's own words
Hello, I am currently on the cruise using my roommates hotspot to write this email. I purchased the value WiFi package for $** and it has not worked. I have successfully gotten the page saying I am successfully connected. With the WiFi I cannot download the carnival hub app, use any of my applications (including all social media apps mentioned would work), or access any of the internet services. I am attempting to get a refund or fix this service on my cruise. I followed all the steps correct along with my friends*roommates and have not been able to load any services. They buffer but do not load.**Regards,*Michael Wiegand
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Carnival Cruise

Customer service issue
Reported by GetHuman1685925
Dec 4th, 2018 - a mon ago
I have an issue with Carnival Cruise too
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Seen by 1 customer so far
Similar issue to 147 others
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Timeline
GetHuman1685925 started working on this issue
Dec 4th, 2018 6:50am