I am writing about a carnival cruise we took on ******** out of nyc on the ship named H...

GetHuman-ggstorm's customer service issue with Carnival Cruise from August 2018

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The issue in GetHuman-ggstorm's own words
Get some kind of compensation for being stuck on a crowded ship for * days ... I am writing about a carnival cruise we took on ******** out of nyc on the ship named Horizon.We were very disappointed that we missed the stop at Amber Cove this ruined our whole trip because we booked swimming with the dolphins * months in advance we ended up spending five days on a crowded ship.The Capt said there was something wrong with the ship and there were no tug boats to help passengers get to shore and no other plans for another port.So instead we all got a ** dollar on board credit This was not good enough considering you ruined my twelve year daughters cruise. I expect you to compensate us for your problem and our vacation. Our booking number is *MS*D*. MY name is Nicole Mondrone and my daughter is Emma Berrios.
We missed swimming with the dophlins which we paid for months ago this was the highlight of our vacation
Would like my parents to be compensated for trying to make my first cruise happy instead of waiting to get home
My parents gale&jerry grosshandler payed for our cruise and they have sailed with Carnival ** many times
No
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Carnival Cruise

Missed Amber Cove
Customer service issue
Reported by GetHuman-ggstorm
Aug 18th, 2018 - a yr ago
I have an issue with Carnival Cruise too
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Seen by 16 customers so far
Similar issue to 72 others
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Timeline
GetHuman-ggstorm started working on this issue
Aug 18th, 2018 3:01pm
GetHuman-ggstorm indicated the issue is not fixed yet.
Aug 19th, 2018 12:48pm
GetHuman-ggstorm indicated the issue is not fixed yet.
Aug 19th, 2018 12:49pm
GetHuman-ggstorm indicated the issue is not fixed yet.
Aug 19th, 2018 1:01pm